Balloons and Clowns stands behind our products and guarantees your satisfaction.

We guarantee our products.
Balloons and Clowns promises to deliver high-quality products in good condition. If, for any reason, your purchase is not satisfactory, we will gladly replace it or refund your money (excluding delivery charges). Simply return your merchandise with the original paperwork and packaging within 30 days of receiving your order. We promise to process your request in a timely manner.

We guarantee first-class customer service.
Balloons and Clowns is committed to making you happy. If you have any questions or concerns regarding our products or services, please contact us at 919-751-7887, or e-mail orderinfo@balloonsandclowns.com  We will respond to or acknowledge your inquiry promptly.

We guarantee your security.
Every time you shop with Balloons and Clowns, you are backed by our security guarantee. When you are shopping at Balloons and Clowns, you are shopping on our secure server, which encrypts all of your personal information, including name, address and credit card number. All credit card transactions made on the Balloons and Clowns Web site are protected using industry standard SSL Security.  All Balloons and Clowns credit card transactions are cleared through our secure servers that are protected from fraud with a certificate from Verisign.